If you’re having trouble signing up for a class, getting a class video to play, or anything else related to our classes and e-courses, please tell us what’s wrong and we will investigate right away.

If you are having trouble getting our PayPal form to complete a class signup payment, we have two suggested solutions for completing your class registration that you can try right away:

  1. First, it is (somewhat annoyingly) true that in most cases, simply trying again will allow the payment to proceed. So if you refresh/reload the class purchase page and try the purchase again, it’s likely to succeed.
  2. Alternatively, or if you’ve already tried more than once, you can simply sign up for the class for a $0 payment (just enter a zero in the price field, which will bypass the payment processing step), and then visit PayPal (https://www.paypal.com/biz/profile/InspiredJen ) or Venmo (https://account.venmo.com/u/jenvenven ) to send the amount you were planning to pay for the class.

If neither of these suggestions works for you, or you are experiencing a different problem, please tell us about it, and we will get back to you within 24 hours: 

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